Privacy Policy

At Dairie Chan Art & Illustration (“we”, “us”, or “our”), we are committed to protecting your personal information and privacy.

This Privacy Policy outlines how we collect, use, and protect the personal data you provide to us when using www.dairiecillust.com (the “Site”).

By visiting or purchasing from our Site, you agree to the practices outlined in this Privacy Policy.

We may update this policy from time to time. Please check this page regularly to ensure you’re happy with any changes.

Information We Collect

We may collect the following categories of information that is necessary to provide our services and fulfil your orders:

Personal Information: Name, email address, and any details you provide when contacting us, subscribing, or placing an order.
Transaction Information: Billing and shipping addresses, order details, and payment information. Payment processing is handled securely by third-party providers (e.g., Stripe, PayPal); we do not store full credit card numbers.
Usage Data: Information about how you interact with our website (pages visited, time spent, browser/device type).
Cookies & Tracking Technologies: Used to improve functionality, analyse traffic, and personalize your experience.

Legal Basis for Processing (GDPR)

We process personal data only when we have a lawful basis, including:

Consent: When you subscribe to newsletters or agree to cookies.
Contract: When processing orders, commissions, or collaborations.
Legitimate Interests: To improve website performance and protect against fraud.
Legal Obligations: To comply with applicable laws and regulations.

How We Use Your Information

We use your data to:

Respond to inquiries and provide customer support.
Process and deliver orders or commissions.
Improve website functionality and user experience.
Send updates, newsletters, or promotional materials (only with your consent).

International Data Transfers

If you are located in the EU/UK, your data may be transferred outside your region (e.g., to hosting or payment providers). We ensure appropriate safeguards, such as contractual clauses, to protect your information.

Data Retention

Transaction Records: Retained only as long as necessary to fulfill your order and meet accounting, tax, and legal obligations.
Other Personal Data: Retained only for the purposes outlined above or until you request deletion.

Data Security

We are committed to ensuring your information is secure. We use appropriate technical and organisational measures to safeguard the information we collect.

Please note that no method of transmission over the Internet or method of electronic storage is 100% secure, so while we strive to protect your personal data, we cannot guarantee its absolute security.

Cookies

We use cookies to help improve your browsing experience. Cookies are small files which are placed on your computer’s hard drive. They help analyse web traffic or let you know when you visit a particular site.

You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the website.

Children’s Privacy

Our website is not intended to be used by children under 16 years of age, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us via our email below to request that it be deleted. If you are under 16, do not use or provide any information on this Website or through any of its features.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

Unsubscribe from marketing emails via the link at the bottom of each email.
Contact us directly at dairiecillust@gmail.com to request access to or correction of your data.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or security of such sites. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): Request deletion of your data.
Restriction: Limit how we process your data.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

Contact

For questions or concerns about this Privacy Policy, please contact us at dairiecillust@gmail.com